Frequently asked questions
What materials are used in your products?
Our Hoodies, Crewnecks and T-Shirts are made from 100% Heavyweight Cotton. The rest of our stock are combinations of a range of materials but everything is made with life long lasting in mind. Please check individual product descriptions for materials used.
Where are LUAIN products made?
All of our products are designed from concept to production in Athlone, Ireland. Each piece is designed individually with care to ensure it fits well and is built to survive the outdoors lifestyle of the LUAIN community. Our garments are produced with a manufacturer in Portugal, with select hats produced in China. We have a strong personal relationship with these manufacturers as our production manager lives in Portugal and personally ensures our products are made ethically and to the LUAIN standard.
How should I care for my LUAIN garment?
Please refer to the care label that is inside your LUAIN piece.
What is the return policy?
30-day hassle-free returns or exchanges
We keep it simple, because nature doesn’t rush.
My order seems to be taking longer than expected...
If your order is delayed 5 or more working days longer than the stated delivery time, just email us and we'll look into it for you as soon as possible :)
When will I get my order?
We ship worldwide from Ireland within 2-3 business days. Should there be a delay on your order we will contact you directly.
How much does shipping cost?
We offer FREE ROI shipping on orders €100+. Standard ROI shipping is €5.95. For worldwide shipping rates your shipping fee will be calculated during checkout before paying.
